09 Feb 2019

I think the problem may have occurred from the rollover to Windows 10, we did not keep Windows 10 but restored back to Windows 7. Thanks for your feedback, it helps us improve the site. If there is no card inserted when trying to scan then an appropriate error message is displayed. Hanzin, I have downloadad the Hp-driver for this printer from the site HP http: If you cancel a scan job, remove the original from the flatbed scanner or from the automatic document feeder ADF input tray. Prior to this upgrade the printer could scan to the computer. Select Change the destinations that show up on the all-in-one control panel.

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Jules van den Akker, Nov 20, Insert a memory card to continue scanning. Didn’t find what you were looking for? Thanks for your reaction. If the memory card is corrupt, then the scan is stopped, and an appropriate error message is displayed.

The list of all available drivers for your product is shown above. Not sure which drivers to choose?


HP Color LaserJet CM Multifunction Printer – Driver Downloads | HP® Customer Support

Repeat for all three destinations. The issue could be if the drivers available is either corrupted or need an update. Select Scan after prompting me for settings to specify additional settings before you begin scanning. Modify your browser’s settings to allow Javascript to execute.

scamner I gave up doing the Windows 10 updates from HP website first. Mark Rowley above has it right. For folders, select Save it to my computerand then click Next.

Set up the product Scan Menu button Destinations must be set up prior to using the Scan Menu button on the control panel. Select Create a new destination with settings that I specify.

How satisfied are you with this reply? Select your operating system and version. I have the same question HP Download and Install Assistant.

Can’t disconnect the printer as I’m installing the driver for a network-printer. Each subsequent file name is incremented by one. Otherwise, scanning will occur from the scanner glass. The following scan settings used are for a default dpi scan:. Jules van den Akker, Sep 5, Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following:.


Now I can’t scan or print.

HP Color LaserJet CM MFP Series Product – Use scan | HP® Customer Support

Click Delete to perform the deletion, or click Cancel to choose another destination. This page requires Javascript. Kumar Replied on July 1, Hi. This thread is locked.

HP Color LaserJet CM1312 MFP Series Product – Use scan

If you place the original in the Automatic Document Feeder ADFyou must put the media into the feeder before you start a scan. Email list of drivers.

Scannre System – Windows 7, Windows 8, Windows 8. I had already tried this, but it doesn’t work. Memory card failures If the memory card is read-only, then the device is unable to scan to it.